Returns
Returns: Due to our pending closure, we will not be accepting any returns whether for exchange or store credit. Absolutely NO refunds will be given.
If an item is defective, we will do our best to replace it with the exact type of item or as close an alternate as we can and it is available. Notice must be given within 10 days of purchase, not receipt.
Exchanges: Due to our pending closure, we will not be accepting any
exchanges. Once the item is purchased and received, if not defective, we
will not accept it for exchange.
Return/Exchange Exceptions: No returns or exchanges can be made for the following: books or software any electronic item – i.e. – air hockey blower, electronic scoring unit, etc. touch up paint for ping pong tables that has obviously been used (Stiga and Kettler are different brands and paint colors are not interchangeable) custom orders – i.e. – customized billiard balls or any item bearing a personalized logo, emblem or size, etc. freight shipped items – (due to the freight cost, once a freight item has shipped the order cannot be cancelled or the item be returned) If the item is damaged – must be noted at time of delivery and refused, then contact us right away.
***NOTE***: Thompson Sporting Goods, Inc. strives to publish complete and accurate information regarding each item on any of our store categories. If in question it is the customer’s responsibility to inquire about the product. If an item has been incorrectly posted, we will do everything in our power to correct the information.